Terms & Refund Policy

1. Introduction

Welcome to Our Family Foundations, operating as Homemaker Hub (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, content, and digital products, including printables and homeschool planners (collectively, the “Services”).

By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our site or purchase our products.

2. Use of the Site

You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.

You must be at least 18 years old, or have permission from a parent or guardian, to make purchases.

3. Digital Products & Licensing

Our products are digital downloads (such as PDFs and planners). No physical items are shipped.

When you purchase a digital product, you are granted a personal, non-transferable, non-exclusive license to use it for your own household only.

You may not:

Share, resell, or redistribute our files.
Claim our designs or content as your own.
Use our products for commercial purposes without written permission.

4. Payments

All prices are listed in USD.

We use third-party payment processors to securely handle your payment information. By making a purchase, you agree to their terms and any applicable fees.

You are responsible for providing accurate billing information and for any charges incurred under your account.

5. Refunds & Exchanges

Because our products are digital downloads and are available to you immediately after purchase, all sales are generally final and non-refundable.

However, we want you to be happy with your purchase. We may offer a refund or replacement at our discretion in limited cases, such as:

You were charged more than once for the same item.
You received the wrong file or a file that is corrupted and we cannot fix it for you.
There is a clear technical issue on our side that prevents you from accessing the product.

If you believe you qualify for a refund or need help with a file, please contact us at the email listed in the Contact Information section within 7 days of purchase.

We do not offer refunds for:

Change of mind.
Not reading the product description.
Incompatibility with your device, printer, or software when the product functions as described.

6. Delivery of Digital Products

After your payment is confirmed, you will receive access to your digital files, typically via:

A download link on the order confirmation page, and/or
An email with download instructions.

Please download and back up your files promptly. We are not responsible for lost files after a reasonable time has passed, but we will do our best to help if you contact us.

7. User Accounts & Security

Some features may require you to create an account. You are responsible for:

Keeping your login details confidential.
All activity that occurs under your account.

If you suspect unauthorized use of your account, please notify us right away.

8. Intellectual Property

All content on this site—including text, graphics, logos, images, digital products, and layouts—is owned by Our Family Foundations / Homemaker Hub or used with permission.

You may not copy, reproduce, distribute, or create derivative works from our content without our written consent, except as allowed under the personal-use license for purchased products.

9. Prohibited Uses

You agree not to:

Use our site or products for any unlawful purpose.
Attempt to gain unauthorized access to our systems or other users’ accounts.
Interfere with the security or proper functioning of the site.
Remove or alter any copyright or ownership notices on our products.

10. Limitation of Liability

To the fullest extent permitted by law, Our Family Foundations / Homemaker Hub is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, including loss of data, profits, or business opportunities.

Our total liability for any claim related to your use of the site or products will not exceed the amount you paid for the product giving rise to the claim.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of the site or products after changes are posted means you accept the updated Terms.

12. Contact Information

If you have any questions about these Terms or our refund policy, please contact us at:

Our Family Foundations / Homemaker Hub
Email: creaitco@gmail.com